What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The email fields are incorrect

    Asked by NHEMICE12 on January 17, 2017 at 03:14 AM


    The email auto reply fields items are from a previous year old form, how to reset to current filed type

  • Profile Image
    JotForm Support

    Answered by Charlie on January 17, 2017 at 04:52 AM

    May we know which form you are referring to? 

    This https://form.jotform.me/NHEMICE12/usana-ap-growth-2016-dubai-cn seems to be not existing anymore or has been deleted. 

    If you want to update your email alerts:

    1. First, please check this guide to learn more about the notification and autoresponder settings: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings

    2. Second, if you want to update your form's recipient address, you can follow this guide: https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address 


    If you could share us the current form you are working, that would help us better.

    We'll wait for your response.