I deleted some email contents but I still get them in the pdf version.

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    ysmeninternational
    Asked on January 18, 2017 at 09:24 AM
    3. Lastly,  Some fields are prefilled in order to make function the calculation wizards so regardless of the Area selected for form is submitted with information relative to all Areas. I have worked around this in the email settings by deleting irrelevant rows but they still appear in the pdf version within jotform. Is there a way to change the settings like with email or another solution?
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    BDAVID
    Answered on January 18, 2017 at 10:41 AM

    You can try clearing your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache 

    You can also go to your submissions view: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    And click on the PDF icon, and then on the Customized PDF:

    Finally, click on the reset button, and the on the Save button:

    Let us know if you need more help.