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    Removing email from bounce list

    Asked by kelhwu on January 20, 2017 at 09:59 AM

    I added maryann@ahp.org to the form I created so it would receive all the submissions. She received the first 5, but hasn't received any since because apparently the email address is on the bounce list? I don't understand why that happened but can you please remove it from the list so it is working properly?

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    JotForm Support

    Answered by BJoanna on January 20, 2017 at 12:06 PM

    Email address you provided is not in the bounce list anymore. I assume that you have removed it.

    To find more about bouncing related issues, please check this guides:

    How to Remove Your Email Address from Bounce List

    How to Prevent Email Bouncing Related Issues

    Why I am not Receiving Email Notifications?

    Hope this will help. Let us know if you need further assistance.