What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to create paying form with logo of my company?

    Asked by Angela Gettis  on January 27, 2017 at 11:05 AM

    I created a page with help from a friend when I had my own website over a year ago.  Now I need technical support to add an information form with clients contact information implemented on their websites.  It doesn't seem you have a phone number to actually talk with someone.

    Can you have someone call me? I do much better with verbal communication on technical issues.  In the mean time I'll Youtube

  • Profile Image
    JotForm Support

    Answered by Nik_C on January 27, 2017 at 12:08 PM

    Hello Angela, 

    Unfortunately, we don't have phone support, but we'll be more than happy to assist you through our Forum.

    Please explain what seems to be a problem and we'll do our best to make it work for you.

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Angela Gettis  on January 27, 2017 at 12:45 PM
    Okay, I just created a contact form I'm working on implementing in most of
    the websites I design. Can you tell me if this link is the correct usage
    for adding onto my websites for clients that should be a contact
    information listhttps://form.jotform.com/70264180736152
    Angela G
    (512) 817 8029
    2541 S. IH 35
    Round Rock, TX 78664
    www.schevettmp.com
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on January 27, 2017 at 01:04 PM

    Hello Angela,

    I reviewed your form and that is a completely fine contact form. You can embed your form in the website in several ways. You can refer to this guide https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use on how to do that. But we always advise iFrame method as the best one: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If you need any further assistance please let us know.

    Thank you!

  • Profile Image

    Answered by Schevett on March 09, 2017 at 10:11 AM
    Does this mean I can create an invoice while working with a client? Also
    add my company name logo and detailed information as well?
    Angela G
    (512) 817 8029
    2541 S. IH 35
    Round Rock, TX 78664
    www.schevettmp.com
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 09, 2017 at 11:47 AM

    You can create a paying form by using one of our Payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Regarding the logo, you can use Header field:

    And add the logo image.

    Or you can use the Image field for the same purpose:

    If you have any further questions please get back to us.

    Thank you!

  • Profile Image

    Answered by Schevett on March 18, 2017 at 01:46 PM
    I have a client that wants me to recreate a form similar to this fashion
    and have the embedded code placed onto his website. Can this process be
    done on the Jotform templates?
    If so can you send me a tutorial on how that works. I'm due to talk with
    him on Monday.
    Angela G
    (512) 817 8029
    2541 S. IH 35
    Round Rock, TX 78664
    www.schevettmp.com
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 18, 2017 at 06:23 PM

    If you meant to create a form similar to this one: http://www.jotform.us/form/70264180736152? Yes, you can do that by using our templates or you can clone that form and do the changes needed.

    Here are the contact templates: https://support.jotform.com/form-templates/category/contact-form

    And here is the guide how to clone your form: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Of course, if you need any assistance please let us know we will be glad to help.

    Thank you!