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parksrecreationAsked on January 31, 2017 at 11:00 PM
Hi there
I have noticed that when I set a condition on one of the forms to email a list of people, it only emails the first person in the list.
The form is https://form.jotform.com/30220825137141
Typically it is to addresses at the same domain.
Any clues why?
Thank you
Larry
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HelenReplied on February 1, 2017 at 1:45 AM
Hi Larry,
Thank you for contacting us.
I have checked your Conditions and recipient e-mail addresses. These e-mails were in our Bounce List:
ldh@warminsterpa.org, plizzi@warminsterpa.org, ehinz@warminsterpa.org . As you can see:
I have removed these e-mails from our Bounce List, you can receive your notification e-mails now. You may have a look at them to learn how to prevent e-mail bouncing issues and how to remove your e-mail from bounce list if it is in.
https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Please let us know if you need any further assistance.