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marco_spagnuoloAsked on February 8, 2017 at 7:35 AMHi, I have deleted a form by mistake, is it possible to have a backup of my forms? Thanks
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sethReplied on February 8, 2017 at 7:44 AM
Hello,
We are backing up our customers data periodically, you don't need to back up your forms. However if you want you can clone your forms:
https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
And you can download your submission data:
https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once
Also we are waiting to delete files which are deleted by users for one month. If you need the form that you deleted, we can find it in our backups.
Please contact us again if you need the form to be retrieved.
Thank you.