What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have a backup of my forms?

    Asked by marco_spagnuolo on February 08, 2017 at 07:35 AM
    Hi, I have deleted a form by mistake, is it possible to have a backup of my forms? Thanks
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    JotForm Support

    Answered by seth on February 08, 2017 at 07:44 AM

    Hello,

    We are backing up our customers data periodically, you don't need to back up your forms. However if you want you can clone your forms:

    https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    And you can download your submission data:

    https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once

     

    Also we are waiting to delete files which are deleted by users for one month. If you need the form that you deleted, we can find it in our backups. 

    Please contact us again if you need the form to be retrieved.

    Thank you.