What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form submission data not showing on email notification received when form is submitted

    Asked by MelkuinMovers on February 13, 2017 at 07:51 AM
    i tried to fill in the form once it was embedded on my website, but when i received the email it only showed the title but no information that i had filled in? 
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    JotForm Support

    Answered by Mike_G on February 13, 2017 at 08:12 AM

    It is highly possible that the Field Name Tags in the email notification body is not updated.

    You can get the updated Field Name Tag(s) from the Form Fields drop-down in the email content toolbars.

    Or, you can also delete the existing Email Notification then add a new one.


    I hope this helps. Let us know if you need any further assistance.

    Thank you.