What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I remove submissions and place them into archive or another folder?

    Asked by denisedavis94 on February 22, 2017 at 11:34 PM

    How can I remove submissions received and place them into archive or another folder?

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    JotForm Support

    Answered by AIDAN on February 23, 2017 at 05:01 AM

    Hi, thank you for contacting us.

    I would recommend downloading form submissions as Excel/CSV/PDF files, because that would allow you more flexibility to back them up or archive them, because in JotForm only forms can be archived, not submissions.

    We have a guide on how to do that here: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    I hope this helps. If you need further assistance please let us know. Thank you.

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    JotForm Support

    Answered by AIDAN on February 23, 2017 at 05:05 AM

    I forgot to mention our guide on how to remove form submissions data in my previous answer: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Please exercise extreme caution when removing submissions and resort to that only after successfully downloading and verifying them, as it is not possible to recover the deleted ones. Thank you.