What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I tell the number of respondents who selected NO on a Radio Button?

    Asked by WHIPASSISTANT on February 25, 2017 at 06:28 AM

    we are using jotform for a yes, no, undecided survey.  works great but does not tell us who has NOT responded.  How do we list who has not voted in our report?

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    JotForm Support

    Answered by Jim_R on February 25, 2017 at 09:18 AM

    Regardless of what your users/respondents picked, they should show up on your Submissions Page as YES, NO or UNDECIDED.

    I checked your submission data and confirmed they are showing up.

    So you can:

    1. EITHER manually count them right on the Submission Page.

    Complete guide: How-to-View-Form-Submissions 

    2. OR better yet, export them to Excel and count them from there (using the COUNT function).

    Complete guide: How-to-Download-Form-Submissions-as-Excel-CSV-PDF 

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.

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    Answered by WHIPASSISTANT on February 26, 2017 at 02:33 AM

    Thank you but I don't want to count those who voted NO, I want excel to list those who did not respond in any way. 

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    JotForm Support

    Answered by Welvin on February 26, 2017 at 08:37 AM

    Create a Visual Report (https://www.jotform.com/help/187-How-to-Create-a-Visual-Report-with-Your-Form-Submissions).

    Create a filter to display submissions with NO answer (https://www.jotform.com/help/281-How-to-Use-Visual-Report-Filters).

    I've created this report in your form. Please check here: https://www.jotform.com/report/70563819077060


    Unfortunately, you cannot filter submissions in our excel report. If you want an excel copy of this, you should download the excel report then do a filter manually.