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stanbialeckiAsked on March 7, 2017 at 4:18 PM
Hello,
I have been using the free account and want to upgrade to a paid account.
What is holding be back is an issue that I am having.
I have my manager report form set up to send emails to 5 people and Jot Form only send it to the first email on the list?
Is there a way to fix this? I need my manager report to go out to all 5 people listed?
I really want to sign up for a paid account and use Jot Form for my company.
Thanks
Stan
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Nik_CReplied on March 7, 2017 at 6:38 PM
Hello Stan,
I'm glad that you decided to upgrade your plan.
I checked emails associated with your form and some of them ended in the Bounce list:
1) carleencandco@sbcglobal.net:
Reason(s) : smtp; 553 5.3.0 alph157 DNSBL:ATTRBL 521< 129.121.160.1442) bethcandco@sbcglobal.net:
Reason(s) : smtp; 553 5.3.0 alph167 DNSBL:ATTRBL 521< 129.121.92.1343) meredithcandco@sbcglobal.net:
Reason(s) : smtp; 553 5.3.0 flpd568 DNSBL:ATTRBL 521< 209.126.123.1064)joycandco@sbcglobal.net:
Reason(s) : smtp; 553 5.3.0 alpd682 DNSBL:ATTRBL 521< 209.126.123.106I removed them all from the Bounce list and that was the reason why your managers didn't receive their emails.
In order to prevent this problem please check this guide: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Also, you can check and remove your emails from the Bounce list by checking this guide: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
If you need any further assistance please let us know.
Thank you!
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stanbialeckiReplied on March 9, 2017 at 10:22 AMThank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
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stanbialeckiReplied on March 9, 2017 at 10:25 AMThank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
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stanbialeckiReplied on March 9, 2017 at 10:28 AMThank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
... -
stanbialeckiReplied on March 9, 2017 at 10:28 AMThank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
... -
stanbialeckiReplied on March 9, 2017 at 10:31 AMThank you very much that's great! I really like your service and want to continue with it in my company.
Thank You,
Stan Bialecki
Chameleon Haircolor Café & Spas
www.chameleonhcc.com
North Haven 203-234-7900
323 Washington Ave North Haven, CT
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Nik_CReplied on March 9, 2017 at 12:30 PM
Hello Stan,
Thank you for your feedback, we appreciate that.
I'm glad you like our Service.
Cheers!