What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What is the max upload size?

    Asked by BDanner on March 10, 2017 at 04:29 PM

    Hello, I wanted to know the max upload size bc some people are able to upload and some aren't. Also it seems to reject the whole form if file is too big and then client is crabby.

     

    Also, another source of crabbiness...the form does not save, right? So if they let it sit too long or lose internet they lose their work?  Is there a way to save as they go?

     

    Thanks!!  Bridgit 

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 11, 2017 at 01:08 AM

    The max file upload size limit is 1048576 KB which is the same as 1 GB. Here's a guide how to change it:

    Open your form and select the File Upload field. Click the Properties button (Cogwheel Icon). Go to the Options tab and under the Limit File Size you can change the maximum file size limit. 

    Here's a guide: Changing-the-File-Upload-Size-Limit

    Hope that helps. If you have questions, please let us know.

  • Profile Image
    JotForm Support

    Answered by John_Benson on March 11, 2017 at 01:10 AM

    For the other question, I have moved it to a new thread so we can properly assist you. Please wait for our reply on this URL: https://www.jotform.com/answers/1088778

    Thank you.