What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
That message is shown when Unique Submission or Unique Question are set inside of the form to prevent multiple submissions by same user.
If you want to allow your users to submit your form multiple times, than you show set this options to No Check.
If you still have issues, please provide us ID of your form.
Hope this will help. Let us know if you need further assistance.