How can multiple users receive the forms when submitted?

  • bargelady
    Asked on March 13, 2017 at 3:45 PM

    I found the instructions, but my version of Jot Form is different than the instructions.  This is very frustrating.

    Page URL: https://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
  • Jeanette JotForm Support
    Replied on March 13, 2017 at 7:38 PM

    Please check the instructions given here for the old version:

    https://www.jotform.com/answers/226225-Can-I-Setup-Multiple-Recipients-in-a-Single-one-Notification

     

  • bargelady
    Replied on March 14, 2017 at 11:46 AM
    My version looks nothing like this. Help!
    Caroline Sack Klein | Barge Cruise Specialist | Bio
    800.880.0071 or 001.312.245.0900 (outside U.S.)
    caroline@bargelady.com
    www.bargeladycruises.com
    [barge-lady-logo-sign]
    [icon-socialFacebook1] [icon-socialTwitter1] [icon-socialInstagram1]
    ...
  • Kevin Support Team Lead
    Replied on March 14, 2017 at 1:05 PM

    I've checked your account and I can see your default builder is the previous version (JotForm Version 3 Builder). 

    How can multiple users receive the forms when submitted? Image 1 Screenshot 20

    Do note  that the instructions for both versions, V3 and V4 builders, are provided on the guide about adding multiple recipients.

    Send-Notifications-to-Multiple-Recipients

    You could try logging-in in incognito mode on your web browser in case you're not getting the V3 builder with updated wizards.  

    If you're still seeing different wizards, please share us a screenshot about it. 

    How-to-add-screenshots-images-to-questions-in-support-forum