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thirdcoastbuildersAsked on March 19, 2017 at 10:10 PM
Submission Date
2017-03-20 01:32:43NameLorraine HartE-maillorraine@idealconsulting.netPhone Number(832) 5695079Your Message:We created this new contact form for your website. Please check it out and let us know if you want any changes and please call me when you have a few minutes.Who referred you to us?Arthur J HartThis form content submitted from the ikandb.net website never got sent on the chip@ikandb.net nor to lorraine@idealconsulting.net who were both supposed to receive this notification.Page URL: http://www.ikandb.net/contact-us/ -
Ashwin JotForm SupportReplied on March 20, 2017 at 2:06 AM
Hello,
I did check your last edited form and it seems your email address lorraine@idealconsulting.net ended up in our bounce list for following reasons:
Result:
lorraine@idealconsulting.net is IN
the bounce list
Reason(s) : smtp;550 5.1.1 - 198.2.179.10 has sent to too many recipients this hour. IB607
I have removed your email address from our bounce list and it should wok fine now. I would suggest you to please test your form again and get back to us if the issue persists.
Please note that you can yourself check if any of your email address ended up in bounce list and remove it as well. The following guide should help you: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
If the issue persists, I would suggest you to please use your own email address with SMTP to send submission emails. You may like to take a look at the following guide on how to use your own SMTP setting: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
Thank you!