What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a facility for a confirmation email to the individual who submitted the form?

    Asked by bruce on March 20, 2017 at 07:37 AM
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    JotForm Support

    Answered by liyam on March 20, 2017 at 09:51 AM

    Hello Bruce,

    You can try using the email validator widget on your form in order for the email addresses be validated first before they get submitted to you: https://widgets.jotform.com/widget/e-mail_validator 

    Another widget you can try is the XVerify widget. This requires however that you have an account with XVerify in order to use this widget. You can check out this widget here: http://widgets.jotform.com/widget/xverify_email 

    You can also learn more about the XVerify widget from this article: https://www.jotform.com/blog/166-Verify-Email-Addresses-with-XVerify 

    If this is not what you mean or if you have additional questions, please let us know.

    Thanks.

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    Answered by Bruce on March 20, 2017 at 10:48 AM

    No that's not what I mean.

    When a user submits a form I want to send an automatic confirmation email stating that I have the users form and will get back to them. Is this possible in JotForm?

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    JotForm Support

    Answered by KadeJM on March 20, 2017 at 01:38 PM

    Thank you for the clarification.

    Yes, that is possible with setting up an autoresponder to your form.