What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conducting Vendor Reviews

    Asked by Susan Kovacs  on March 21, 2017 at 11:01 AM

    Can you provide us with SOC and SSAE16 reports for our IT department to conduct vendor reviews? 

    Can the forms be customized to look like our website brand?

    Can the forms be housed on the website or will the viewer be sent to the forms secure location?

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    JotForm Support

    Answered by Jan on March 21, 2017 at 01:57 PM

    Thank you for your interest.

     

    Can you provide us with SOC and SSAE16 reports for our IT department to conduct vendor reviews? 

    The forms and submissions are transmitted securely with a 256 bit high-grade encryption. It means that the data is encrypted during the transmission and cannot be interrupted by anyone else.

    Our servers are located on SSAE16 Audited facilities. We have a SSL certificate that uses SHA256 /w RSA. (https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com).

     

    Can the forms be customized to look like our website brand?

    Yes, you can use the Form Designer or the Advanced Designer to customize the forms.

    You may also use apply custom CSS in the form. Here's a guide: How-to-Inject-Custom-CSS-Codes.

     

    Can the forms be housed on the website or will the viewer be sent to the forms secure location?

    Yes, you can embed the form in your webpage via the embed script or the iFrame method. Please check these guides:
    Adding-a-Form-to-a-Web-Page
    Getting-the-form-iFrame-code

    Please take note that the embedded form is also secure. All submissions here in JotForm are using SSL.

     

    Hope that helps. If you have any questions, let us know.