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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to show individual products sold?

    Asked by endurancenews on March 21, 2017 at 03:25 PM

    Hi, On our form we have three different products to order. I tried to make it as simple as possible, but on our email it doesn't show the different orders on the form, which would make it easy to fulfill the orders. Can you see if this is easily fixable?

    Page URL:
    https://aerc.org/static/aerccloseouts.aspx

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    JotForm Support

    Answered by Jan on March 21, 2017 at 06:09 PM

    I cloned your form and I can see that the email content is not updated. I suggest you delete the current notification and then create a new one. Please refer to these guides:
    Setting-Up-Email-Notifications
    How-to-Delete-Notifications-Autoresponder

    Also, you can update it in the Emails wizard, here's how:

    1. In Form Builder V4, click the "Settings" menu and then go to "Emails" section. Select the notification and then click the "Edit" icon.

    2. In the Email Editor, click the "Form Fields" drop down. Select the field you want to add in the Email Content.

    3. Click the "Save" button when you're done.

     

    Hope that helps. Thank you.