What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I ensure other persons receive notification when someone submits a response?

    Asked by kdadams1973 on March 27, 2017 at 12:40 PM
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    JotForm Support

    Answered by John_Benson on March 27, 2017 at 02:46 PM

    You can check the email history logs to see if the email recipients is receiving notification emails or in the bounce list. Here's a guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Also, The Test Email button in the notification email settings will only send to the registered email address of the account. You need to fill up the form manually and click the test if all email recipients is receiving the notification emails. 

    Hope that helps. If you have questions, please let us know.

     

    Related guides:
    Why-I-am-not-Receiving-Email-Notifications
    Send-Notifications-to-Multiple-Recipients