- Helana OharaAsked on March 29, 2017 at 07:25 AMOi como vai? Meu nome é Helena, tenho uma conta no JotForm, no entanto, estou tendo problemas para redefinir minha senha. Não recebo um e-mail com um link para redefini-lo. Meu e-mail de conta é email@example.com
- JotForm SupportamyAnswered on March 29, 2017 at 10:33 AM
Thank you! I checked your email address firstname.lastname@example.org and I found it in our bounce list.
I have just removed it from our bounce list. So, you should be properly receiving e-mails from us. Please, could you try it again and if your problem persists, would you let us know?
Also, I'd like to recommend you to check our user guides which are about bounce issues:
Thank you for contacting us.