What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I automatically include a contactee in one of my Mailchimp contact lists?

    Asked by genovaproducts on March 29, 2017 at 11:19 AM

    I have integrated Mailchimp with a form, offered the option to "subscribe to a newsletter" and have the list automatically update contacts, but when I submit on the form, no emails or user names are added to my list. What am I missing?

    Page URL:
    http://www.genovationsdeck.com/contact-test.html

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    JotForm Support

    Answered by BJoanna on March 29, 2017 at 01:41 PM

    New contacts should be automatically added to your MailChimp contact list. I have checked your form and it is successfully integrated with MailChimp. I have cleared your form cache. Please test your form again and then check your MailChimp list if contact has been added to the list. If new contact is not added I would suggest you to re-integrate your form with  using a new API Keys from Mailchimp.

    How to Integrate with MailChimp

    Also, make sure that the field types are the same, if it's a dropdown from JotForm, your Mailchimp field type should able be a dropdown.

    Hope this will help. Let us know if you need further assistance.