What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can we attach custom pdf to email after submission?

    Asked by richardax on April 05, 2017 at 04:20 PM

    Hi, is it possible to customize a pdf to be attached to the email sent after submission?

    I have several emails sent at submission and would like to attach a pdf that looks exactly like the email sent.

    The email that is sent is HTML customized with tables, logo, etc. If i click the "attach pdf" it will just have rows, I would like it to look like the HTML email.

    Is it possible?

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    JotForm Support

    Answered by Mike on April 05, 2017 at 06:29 PM

    1) This is possible to attach a custom PDF file to the Autoresponder email. It will be a custom file so it will not have any submitted form information.

    How to Attach a File to Autoresponder Emails

    2) Submission PDF template (which also affects the email submission PDFs) can be edited, but the customization possibilities are limited, HTML is not supported.

    How to Customize PDF Submissions Report

    If you need any further assistance, please let us know.