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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form that needs to be started by one person and completed by another (with signature)

    Asked by FionaVenture on April 13, 2017 at 05:27 AM

    Hi We are trying to set up a form which will sit online and be started by one of our studios. They will complete the information and attach and image. This information will then be forwarded to their customer who must sign off the form. Is there a way of doing this so that it is done using one form?

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    JotForm Support

    Answered by liyam on April 13, 2017 at 07:11 AM

    For a form to be forwarded to customers, the solution that I could think of is by using email autoresponders. But this can only be used when you have an email address field on your form and set it up on your email autoresponder settings as your target recipient for emails to be sent.

    So once you have an email autoresponder on your form, just add an edit link in the content for which they will be notified via email the form which they must sign off to complete. You can check this guide on how to add an edit link on autoresponder emails: https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Lastly, you might want to look into the Send on Edit settings of your email notification. This way, email addresses on your email notification settings will be notified once the edited form (with the signature) gets submitted. 

    If you have questions, please let us know.