What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are the limits of space for the forms?

    Asked by acertsa on April 17, 2017 at 03:25 PM

    I had created a test form but It brings a message that it is out of space, but I don´t know exactly why am I out of space (i.e. many fileds, files too big). I need to know why and if it can be resolved by buying a paid plan, and which plan woud that be. 

    Page URL:
    https://form.jotformz.com/71047920855661

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    JotForm Support

    Answered by Jan on April 17, 2017 at 03:47 PM

    Your account is currently in over limit status. Your upload space is 111.88MB. Under the Free plan, you only have 100MB storage space. The storage space is where the uploaded files from your users are located.

    You can upgrade to Bronze plan to increase your storage space to 10GB. Here's a guide on How-to-Upgrade-My-Account.

    You may also delete the submissions that has uploaded files in order to clear your storage space. Here's a guide: How-to-Delete-Form-Submission-Data.

    Also, please purge the deleted forms in your Trash folder.

    Hope that helps. Thank you.