What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It doesn't make any sense if I can use somebody's email to send my message.

    Asked by CHeckho on April 20, 2017 at 02:26 AM
    It doesn't make any sense if I can use somebody's email to send my message.
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    JotForm Support

    Answered by Charlie on April 20, 2017 at 02:31 AM

    May I know what you meant here? Please note that if you will be using a different email as the sender for your email alerts, then that is possible only if you have accessed on the said email.

    For example, here are the guides that help you set a custom sender for your email alerts: 

    Guide #1: https://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert. You can set a custom sender by adding the email address and confirming it using a verification code. You can only get the verification code if you have access on the said email address. 

    Guide #2: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form. This guide allows you to send the email alerts from your email provider's mail server, this involves setting up the SMTP, you still need to have access to the said email address for this. 

     

    If I misunderstood your concern, please do provides us more details. 

    We'll wait for fo your response.