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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why session link does not pull up existing data

    Asked by agilo on May 04, 2017 at 02:14 PM

    If I understand this feature correctly, we should be able to access any form by appending an arbitrary session string to the url:




    Then when this form has been submitted, we should be able to access the form and pull up previously entered data just by appending the same session value to the url:




    ...but this is not working on our forms. It doesn't pull up existing data.

    This is a re-post of a comment on How to Save Forms and Continue Later

  • Profile Image
    JotForm Support

    Answered by Mike on May 04, 2017 at 03:16 PM

    The session link is active until it is submitted.

    Once the session entry is submitted, the session will be cleared and submitted data will be accessible from submissions page.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by agilo on May 04, 2017 at 03:24 PM

    Wouldn't it make sense to store this session id with the records, so that we can actually pull up the records using this session id instead of a generated submission id? This would certainly make it a lot easier to pull up existing submissions and let the end user continue the form later.

    For how long would this session id hold on to the data for the user to finish the form?

  • Profile Image
    JotForm Support

    Answered by Mike on May 04, 2017 at 03:35 PM

    Once the session is submitted it is considered as final. Submitted session cannot be accessed, but submitted entry can be updated with an edit link.

    The session will expire if not submitted within 3 months from creation.