Email is in the bounce list

  • satiye
    Asked on May 9, 2017 at 11:44 AM

     

    We recently were not able to email you because your email address "satiye_t@hotmail.com" is in our bounce list.
     
    siz kaldırıyorsunuz 1 gün sonra tekrar bu uyarı geliyor .lütfen  yardımcı olurmusunuz
  • John_Benson
    Replied on May 9, 2017 at 1:19 PM

    The email address (satiye**@hotmail.com) is in our bounce list. I have now removed it from the bounce list and you should be able to receive notification emails properly. 

    Email is in the bounce list Image 1 Screenshot 20

    To avoid email bouncing issues, please use your own SMTP settings for the sender email. Here's the guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Please contact us again if you have questions. Thank you.

     

    ---
    Related guide:
    Why-I-am-not-Receiving-Email-Notifications
    How-to-View-Form-Submissions