What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customize PDF: How can I customize label fields on the output PDF?

    Asked by MarvyMoms on May 11, 2017 at 04:54 PM

    I'd like to be able to customize the label fields on the PDF just like I can on the notification and autoresponder emails.

    For instance, on the fillable form, it might say Full Name with a field to write in the name, but on the PDF the output would say "My name is" and then the answer next to that.

    I see that formatting can be changed on each field. How can I change the text?

    Page URL:

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    JotForm Support

    Answered by Kevin_G on May 11, 2017 at 06:41 PM

    If you want to change the fields labels on the PDF fillable form, you will need to edit them through the form builder, simply click on the label and you will be able to edit it: 

    Here's how it shows on the PDF fillable form: 

    Are  fields on your end not updating when you download the PDF fillable form again? 

    Do note that each time you make a change to your form you need to download it again in order to get changes applied. 

    Do let us know if you have any question. 

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    Answered by MarvyMoms on May 11, 2017 at 06:57 PM

    Sorry, I should have been more specific. My issue is not with the fillable form, but rather the PDF generated upon submission that is sent as an attachment.

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    JotForm Support

    Answered by Chriistian on May 11, 2017 at 08:43 PM

    You can customize the PDF submission that is sent as an attachment in an email. Please see the instructions below: 

    1. Go to the Submission Page.  

    2. Click PDF > Customize PDF.

    3. Start editing the submission PDF report.

    Here's a complete guide on How to Customize PDF Submissions Report.