- micusaITAsked on May 19, 2017 at 09:49 AM
I am trying to collect cc information, but at the time of collection all costs have not been calculated. Is there a way to use authorize.net to collect information then update the amount at a later time?
- JotForm SupportNik_CAnswered on May 19, 2017 at 11:25 AM
Since it is not allowed to collect credit card information in our forms for security reasons you must use one of our payment integrations.
For example, Authorize.net, PayPal, Stripe you can use to collect credit card information and charge the customers later. Also, here is how to enable payment authorization: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
If you need any further assistance feel free to get back to us.
- micusaITAnswered on June 07, 2017 at 01:47 PM
How can you do this with Authorize.net, I've called them and they said I needed to talk with jotforms to see if you integrated to allow for authorize.net customer information manager.
- JotForm SupportdavidAnswered on June 07, 2017 at 02:23 PM
We do not have an integration for the customer information manager but we do allow for authorizing a specific amount to be charged:
That amount is a specific dollar amount and cannot be updated to a different amount at a later time.