How to collect credit card information without charging?

  • micusaIT
    Asked on May 19, 2017 at 9:49 AM

    I am trying to collect credit card information, but at the time of collection all costs have not been calculated.  Is there a way to use authorize.net to collect information then update the amount at a later time?

  • Nik_C
    Replied on May 19, 2017 at 11:25 AM

    Since it is not allowed to collect credit card information in our forms for security reasons you must use one of our payment integrations

    For example, Authorize.net, PayPal, Stripe you can use to collect credit card information and charge the customers later. Also, here is how to enable payment authorization: https://www.jotform.com/help/292-how-to-enable-payment-authorization/

    If you need any further assistance feel free to get back to us.

    Thank you!

  • micusaIT
    Replied on June 7, 2017 at 1:47 PM

    How can you do this with Authorize.net, I've called them and they said I needed to talk with jotforms to see if you integrated to allow for authorize.net customer information manager. 

  • David JotForm Support
    Replied on June 7, 2017 at 2:23 PM

    We do not have an integration for the customer information manager but we do allow for authorizing a specific amount to be charged:

    https://www.jotform.com/help/292-how-to-enable-payment-authorization/

    That amount is a specific dollar amount and cannot be updated to a different amount at a later time.