Need to upgrade our account with another credit card

  • Micah Howell
    Asked on May 19, 2017 at 12:27 PM

    our original card has been compromised and is no longer working. we received an email from you that our service was going to be canceled.

  • John_Benson
    Replied on May 19, 2017 at 2:05 PM

    You can change the credit card associated with your account in the Account Billing page. Please follow this guide:

    1. Login to your account.
    2. Go to this link: https://www.jotform.com/myaccount/billing
    3. Scroll down and click the Change Credit Card.

    Need to upgrade our account with another credit card Image 1 Screenshot 20

    Hope that helps. If you have questions, please contact us again.


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    Related guides:
    How-to-Upgrade-My-Account
    How-to-Downgrade-Subscription-Back-to-Free-Account