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tenderformsAsked on May 25, 2017 at 7:35 AM
Also can i change my username to show my company name when the email form is sent
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HelenReplied on May 25, 2017 at 9:11 AM
Hello,
Thank you for contacting us.
I have checked your account and could see that you are FREE. Unfortunately, it is not possible to remove the JotForm branding on Thank you page from a free account. If you want to remove the JotForm branding, you will have to upgrade your account to paid plans:
https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Also, we can change your username on our side. Please provide us with the new username that you would like to use, it should be available for us to make the change, a good way to know, if the username is available by checking it on the sign-up page: https://www.jotform.com/signup
Type the username that you would like to use and it should tell you if this is either available or not.
If you want to change Sender name on Notification e-mail, you can change it on the Email Settings:
Here is a guide helps to you: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Please let us know if you need any further assistance.