What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    how to I remove the JotForm Branding from the Thank You page?

    Asked by tenderforms on May 25, 2017 at 07:35 AM

    Also can i change my username to show my company name when the email form is sent

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    JotForm Developer

    Answered by Helen on May 25, 2017 at 09:11 AM

    Hello,

    Thank you for contacting us.

    I have checked your account and could see that you are FREE. Unfortunately, it is not possible to remove the JotForm branding on Thank you page from a free account. If you want to remove the JotForm branding, you will have to upgrade your account to paid plans:

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    Also, we can change your username on our side. Please provide us with the new username that you would like to use, it should be available for us to make the change, a good way to know, if the username is available by checking it on the sign-up page: https://www.jotform.com/signup 

    Type the username that you would like to use and it should tell you if this is either available or not.

    If you want to change Sender name on Notification e-mail, you can change it on the Email Settings:

    Here is a guide helps to you: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please let us know if you need any further assistance.