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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We're not receiving email notifications on our form titled 2017 Art on the Trail

    Asked by Traa2012 on June 12, 2017 at 07:10 AM

    Hello, For some reason I am not receiving email notifications with all of the data from the form when an artists completes and submits an application. I think that I have all of the correct fields checked and completed but please let me know exactly what field needs to be completed and exactly what data it needs to complete this action. TY!

    Page URL:
    http://www.artonthetrail.com/online-application.html

    Screenshot
  • Profile Image

    Answered by csvital on June 12, 2017 at 07:23 AM

    Hello Traa2012

    Your problem may related with Email Bouncing issue

    You may check this our How to Remove Your Email Address from Bounce List guide

    or more detail How to Prevent Email Bouncing Related Issues

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    JotForm Support

    Answered by amy on June 12, 2017 at 08:51 AM

    Hi,

    Would you please let us know which data are missing in your submissions? Please give us further details so that we can inspect it in detail. Also, I would like to inform you that answers of unrequired fields won't be displayed if they don't fill out by the user. 

    If you need further assistance, please let us know.

    Thank you.

    Kindest Regards.