What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I locate and remove all data storage files on my account?

    Asked by NGHS on June 15, 2017 at 11:40 AM

    I currently have used over 100 MB of data storage on my account. I want to remove the files, but I do not know how to find them. How can I locate and remove those data files?

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by BJoanna on June 15, 2017 at 01:13 PM

    To clear your Upload storage space, you need to delete the submissions with uploads.

    I have checked forms on your account and only form that has uploads is MCF - Medical Center Open Golf Beneficiary Application form. 

    How to Delete Form Submission Data

    Please take note: Delete submissions are permanently deleted and can no longer be restored. 

    I would suggest you to first download your files to your computer and then delete them. 

    How to Download Form Submissions as Excel/CSV/PDF?

    Let us know if you need further assistance.