Confirmation email to those who complete forms not right one

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    2222jenn
    Asked on June 17, 2017 at 02:03 PM

    I have noticed that some of the autoresponders do not have the correct form fields. I think this is because I cloned a form and then made edits and gave it a new name. Is there a way to 'update' or remove and then re-add all fields to the autoresponder when you go to Settings > Emails? Snippet attached.

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    Jan
    Answered on June 17, 2017 at 05:29 PM

    I recommend you to just delete the current autoresponder and create a new one. If you create a new one, all form fields will be generated automatically. 

    Please refer to these guides:

    How-to-Delete-Notifications-Autoresponder
    Setting-Up-an-Autoresponder-Email

    Hope that helps. Thank you.

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    2222jenn
    Answered on June 17, 2017 at 05:31 PM

    Thanks for the fast answer! OK is there a quick way to add ALL fields, so I don't have to click and click to add each one?

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    Jan
    Answered on June 17, 2017 at 06:58 PM

    Unfortunately, you cannot add multiple fields at the same time. You need to manually type the field name tag {} or use the "Form Fields" drop down to generate the assigned field name automatically.

    Creating a new autoresponder will quickly generate all fields.

     

    Let us know if you have any questions. Thank you.

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    Jan
    Answered on June 17, 2017 at 07:38 PM

    Thanks again! I see now. I did not realize you can delete the autoresponder and create a new one. Problem solved, thanks again!

     

    Glad to hear that. Let us know if you need any assistance. Have a great day. Thank you.