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2222jennAsked on June 17, 2017 at 2:03 PM
I have noticed that some of the autoresponders do not have the correct form fields. I think this is because I cloned a form and then made edits and gave it a new name. Is there a way to 'update' or remove and then re-add all fields to the autoresponder when you go to Settings > Emails? Snippet attached.
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JanReplied on June 17, 2017 at 5:29 PM
I recommend you to just delete the current autoresponder and create a new one. If you create a new one, all form fields will be generated automatically.
Please refer to these guides:
How-to-Delete-Notifications-Autoresponder
Setting-Up-an-Autoresponder-EmailHope that helps. Thank you.
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2222jennReplied on June 17, 2017 at 5:31 PM
Thanks for the fast answer! OK is there a quick way to add ALL fields, so I don't have to click and click to add each one?
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JanReplied on June 17, 2017 at 6:58 PM
Unfortunately, you cannot add multiple fields at the same time. You need to manually type the field name tag {} or use the "Form Fields" drop down to generate the assigned field name automatically.
Creating a new autoresponder will quickly generate all fields.
Let us know if you have any questions. Thank you.
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JanReplied on June 17, 2017 at 7:38 PM
Thanks again! I see now. I did not realize you can delete the autoresponder and create a new one. Problem solved, thanks again!
Glad to hear that. Let us know if you need any assistance. Have a great day. Thank you.