What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I have all questions reflected on the copy of the completed form?

    Asked by AOFitness on June 19, 2017 at 08:52 PM

    When a customer is completing and submitting a form, I receive a copy of the form however not all questions are on the copy of the form and this is a major requirement for us. Please can you advise how we can have this rectified? 

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    JotForm Support

    Answered by John_Benson on June 20, 2017 at 12:54 AM

    If you're referring to the notification email, you can disable the Hide Empty field in the Advanced Settings. To do that, please follow the screen animation guide:

    1. Log in to your account and open the form.
    2. Go to the Settings section page and select the Emails tab.
    3. Click the Pen icon of the Notification Email to edit.
    4. Go to the Advanced tab and select "No" for the Hide Empty Fields feature.

    If you're referring to the Submissions page, please remove the check of the Auto Hide Empty Fields. Here's a guide:

    1. Log in to your account and select the form.
    2. Click the Submissions button.
    3. On the Submissions page, click the Gear icon (Properties).
    4. Remove the check of the Auto Hide Empty Fields.

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