Form is not displaying analytics data.

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    snothman
    Asked on June 29, 2017 at 09:00 AM
    now all the Analytics data has disappeared too!
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    ashwin_d
    Answered on June 29, 2017 at 09:09 AM

    Hello snothman,

    I did check your form's analytics report and it does display the analytics report correctly. Please check the screenshot below:

     

    I would suggest you to please share a screenshot of your form's analytics report and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.

    Thank you!

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    snothman
    Answered on June 29, 2017 at 09:50 AM

    Yes, but the details of those who have submitted responses don't show up anymore.  at least I had the data that way, if not in a more convenient spreadsheet form. 

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    Nik_C
    Answered on June 29, 2017 at 12:45 PM

    I'm not sure what you're referring to in Analytics. All information related to submitter you can find in Submissions page, where all data submitted by them will be:

    In analytics, you can only see devices used, countries from which your users submitted etc.:

    If you had something else in mind, please let us know and give us more information if possible so we can assist you.

    Thank you!