- tinalindAsked on July 01, 2017 at 12:11 PM
Have reached our submission storage limit in the free account. Can this submission data be deleted to free up space?
- JotForm SupportJanAnswered on July 01, 2017 at 04:46 PM
Are you referring to the Total Submission Storage?
The Total Submission Storage is the total number of all submissions stored in your account. It is not referring to the monthly submissions.
Under the Free plan, you can only store 500 submissions. Once you reach the limit, our system will automatically delete the oldest submission so the new submission can enter.
Yes, you can delete some submissions in order to free up your submission storage. Here's a guide: How-to-Delete-Form-Submission-Data.
Related guide: Understanding-Your-Account-Usage-and-Limits
Hope that helps. Thank you.