What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I delete the submission storage for each form? Have no need to keep it.

    Asked by tinalind on July 01, 2017 at 12:11 PM

    Have reached our submission storage limit in the free account. Can this submission data be deleted to free up space?

     

    Thanks!

  • Profile Image
    JotForm Support

    Answered by Jan on July 01, 2017 at 04:46 PM

    Are you referring to the Total Submission Storage? 

    The Total Submission Storage is the total number of all submissions stored in your account. It is not referring to the monthly submissions.

    Under the Free plan, you can only store 500 submissions. Once you reach the limit, our system will automatically delete the oldest submission so the new submission can enter.

    Yes, you can delete some submissions in order to free up your submission storage. Here's a guide: How-to-Delete-Form-Submission-Data.

    Related guide: Understanding-Your-Account-Usage-and-Limits

    Hope that helps. Thank you.