What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not working on my site

    Asked by Puliz on July 05, 2017 at 03:43 PM

    I click the submit button and the button changes to Please wait... and nothing happens.

    Page URL:

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    JotForm Support

    Answered by aubreybourke on July 05, 2017 at 04:24 PM

    The stand alone form is working here:

    I then did a test submission on your site, and can confirm I am getting the error there too!

    Its likely that the embed method you have chosen is not suitable for your website. Somtimes there is conflicts if you use allot of javascript for example. The best embed method is the iFrame. It will work identically to the stand alone form.

    So, can you do it this way please:

    Getting the form iFrame code

    You may also read this:

    Which Form Embed Code Should I Use? 

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    Answered by Puliz on July 05, 2017 at 04:29 PM

    I actually changed the way its embedded and its working fine now.  Thanks!