File Upload Forms. I unchecked the box "required" because I dont want the upload to be required. But when you fill out the form without uploading

  • anthonymajestic
    Asked on July 11, 2017 at 5:21 PM

    File Upload Forms. I unchecked the box "required" because I dont want the upload to be required. But when you fill out the form without uploading a file, it tells you that it is required to upload file. 

     

     

    Jotform Thread 1196820 Screenshot
  • aubreybourke
    Replied on July 11, 2017 at 5:48 PM

    I cloned your form. And I see that it works correctly. It submitted without asking to upload anything.

    File Upload Forms Screenshot 20

    So that leads me to believe the problem is only on your website. 

    The solution is to use the iFrame method to embed your form on your site. It is a good move because the iFrame will behave identically to the standalone form (which does work):

    Getting the form iFrame code

    So please try that first. And get back to us if you need further assistance. We will be happy to help you.