- bandee2Asked on July 27, 2017 at 12:20 PM
When I put source code on my website (inserting in Thrive Content Builder as a Custom HTML element), the form functions doesn't work and the style is not loaded.
This is my site with the form:
It should look like this:
I can download the source code and upload it on my server, but then it's not part of the wordpress engine, and other plugins can't effect the page. (I know I could embed it as a script, but I want to make some changes in the source code.)
So how could I fix this?
Thanks in advance,
- JotForm SupportBJoannaAnswered on July 27, 2017 at 02:23 PM
The webpage you provided is password protected, so I am not able to inspect your embedded form.
Note when using the Source Codes: Every time you change (add or remove fields) from your form in the form builder, you must update the form codes on your site by re-embedding the form. This is because the source codes that are currently embedded to your page are not automatically updated.
Also which changes do you want to make in the source code? If you want to style your form you can do it inside of the Form Designer or you can inject custom CSS codes.
For embedding the forms to WordPress we usually suggest iFrame code.
- bandee2Answered on July 27, 2017 at 02:41 PM
Oh sorry, I've removed the password protection.
- JotForm SupportMikeAnswered on July 27, 2017 at 04:17 PM
For some reason your embedded source code is missing some escaping backslashes under the prepareCalculationsOnTheFly function.
Correct default source code:
Incorrect on your web page:
Please check this on your end.