What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded source code doesn't work

    Asked by bandee2 on July 27, 2017 at 12:20 PM

    Hi,

     

    When I put source code on my website (inserting in Thrive Content Builder as a Custom HTML element), the form functions doesn't work and the style is not loaded.

    This is my site with the form:

    http://egyuttavilagkorul.hu/konyv-visszajelzes2/

    It should look like this:

    I can download the source code and upload it on my server, but then it's not part of the wordpress engine, and other plugins can't effect the page. (I know I could embed it as a script, but I want to make some changes in the source code.)

    So how could I fix this?

    Thanks in advance,

    Andras

    Page URL:
    http://egyuttavilagkorul.hu/konyv-visszajelzes2/

  • Profile Image
    JotForm Support

    Answered by BJoanna on July 27, 2017 at 02:23 PM

    The webpage you provided is password protected, so I am not able to inspect your embedded form.

    Note when using the Source Codes: Every time you change (add or remove fields) from your form in the form builder, you must update the form codes on your site by re-embedding the form. This is because the source codes that are currently embedded to your page are not automatically updated.

    How to get the Full Source Code of your Form

    Also which changes do you want to make in the source code? If you want to style your form you can do it inside of the Form Designer or you can inject custom CSS codes.

    Form Designer Tutorial: Let's create fantastic forms!

    How to Inject Custom CSS Codes

    For embedding the forms to WordPress we usually suggest iFrame code.

    Getting the form iFrame code

  • Profile Image

    Answered by bandee2 on July 27, 2017 at 02:41 PM

    Oh sorry, I've removed the password protection.

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    JotForm Support

    Answered by Mike on July 27, 2017 at 04:17 PM

    For some reason your embedded source code is missing some escaping backslashes under the prepareCalculationsOnTheFly function.

    Correct default source code:

    Incorrect on your web page:

    Please check this on your end.