- mission2dreamAsked on August 08, 2017 at 08:28 AM
I made a mistake and set two transactions as complete when, in fact, the payments have not gone through .... what can I do now?Page URL:
- JotForm SupportJohn_BensonAnswered on August 08, 2017 at 10:21 AM
After completing the incomplete payment, the system will simply treat it as a regular submission so it can be included on the form reports. For more information regarding on the incomplete submissions, please check this link: https://www.jotform.com/help/135-How-to-view-incomplete-payments
If you want to delete the incomplete payment after clicking the Complete Submission button, please check this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
I hope that helps. If you need further clarification or have any questions, please let us know.