How do I deal with incomplete transactions?

Hi

I made a mistake and set two transactions as complete when, in fact, the payments have not gone through .... what can I do now?

After completing the incomplete payment, the system will simply treat it as a regular submission so it can be included on the form reports. For more information regarding on the incomplete submissions, please check this link: https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/

If you want to delete the incomplete payment after clicking the Complete Submission button, please check this guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

I hope that helps. If you need further clarification or have any questions, please let us know.