Why custom link for thank you page doesn't work?

  • bfseo
    Asked on August 10, 2017 at 1:05 PM

    I have post data sent to No but it still isn't working

  • Nik_C
    Replied on August 10, 2017 at 1:20 PM

    I checked the form: http://www.jotformpro.com/form/72007894796975 but the Thank you page is a default one:

    Why custom link for thank you page doesnt work? Image 1 Screenshot 20

    You can check this guide as well: https://www.jotform.com/help/211-Setting-up-the-Thank-You-Page

    If you need any further assistance please get back to us.

    Thank you!

  • bfseo
    Replied on August 10, 2017 at 3:44 PM
    Sorry, I had changed it back so that it wouldn't stay messed up like that.
    But now the page is set to a custom page and it still doesn't work
    ...
  • Support_Management Jotform Support
    Replied on August 10, 2017 at 5:07 PM

    I am indeed seeing an issue when submitting your form. The Thank You page URL points to a broken link:

    Why custom link for thank you page doesnt work? Image 1 Screenshot 20

    However, I failed to reproduce this on a cloned copy of your form, or even on a form that I own where I set the Thank You page URL to http://fhcutah.com/thank-you/

    I cleared your Form Cache to see if that will help. Can you test it again from your end and let us know if the problem persists?