How can we have more than one attachment and how to change the file upload size limit?

  • rsnyderwkrn
    Asked on August 22, 2017 at 12:23 PM

    We didn't realize there was a file size limit and that only one file could be attached. Is there an option to pay to upgrade the attachment feature?

  • AIDAN
    Replied on August 22, 2017 at 1:02 PM

    I have checked your account and found that your upload space usage is way within your Bronze plan limits. You do not need to pay for any further upgrades.

    Please note that you can change your file upload size limit by following our guide here: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Please also note that you can implement multiple files upload by following our guide on how to create upload forms here: https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms

    I hope this helps. If you need further assistance please let us know. Thank you.