Why can't I upload more than 120mb?

  • WSHFC_IT
    Asked on August 28, 2017 at 4:42 PM

    Even though the form is set yo upload up to 1 gig, I cannot upload more than 120 meg.

  • Support_Management Jotform Support
    Replied on August 28, 2017 at 7:11 PM

    Is this the form you're currently working on?

    https://www.jotform.com/63256495431156

    I checked the max file size limit you applied for the File Upload field on that form and it looks like you have set it to 100000. This unit is in KB so this roughly equates to 100MB.

    Complete guide: Changing-the-File-Upload-Size-Limit 

    I gave it a test run with a cloned copy of your form but I changed the limit to 150000. Afterwards, I uploaded a dummy file that's exactly 120MB and the file went through. Try changing your limit to 150000KB (that's 150MB) and try to upload your 120MB file again.

    If it fails, please share a screenshot of what you're seeing from your end so we can have a better look.

    Related guide: How-to-Post-Screenshots-to-Our-Support-Forum