Submissions - out of space?

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    Asked on August 30, 2017 at 02:11 AM

    Hi, I am getting warnings saying space is limited, and I deleted 2,500 submissions, however nothing changed?

    ?? I have another 9,000 submissions I will be deleting soon, but will this free everything up?

    Also it says 763 out of 1000 used?

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    Answered on August 30, 2017 at 03:20 AM

    I checked and you have a Premium account. The Premium accounts can receive up to 1,000 submissions per month. This month you received 763 submissions and you can receive 237 more submissions before you account go over the limit. 

    Deleting the submissions will not clear the monthly submission limit. The submission counter is reset on the first day of each month (in 2 days). 

    Your account is in good shape.

    That is just a warning message that you are near the limit. 

    You do not need to delete your submissions. Also, please note that deleted submissions cannot be restored. If you still wound to delete them I would suggest you to first download them to your computer, as a backup for your data, before deleting them.

    How to Download Form Submissions as Excel/CSV/PDF?

    For more details about the account limits and usage, please check this guide. 

    Understanding Your Account Usage and Limits

    Hope this will help. Let us know if you need further assistance.