Out of form views

  • Profile Image
    disabledplanet
    Asked on August 31, 2017 at 10:41 AM

    WE ARE OUT OF FORM VIEWS????

    SERIOUSLY??? AND WE PAY 19.95 EVERY MONTH?

    IF THIS ISNT ARRANGED TODAY THEN WE STOP WORKING TOGETHER WITH YOUR COMPANY

    SIMPLE AS THAT.

     

  • Profile Image
    John_Benson
    Answered on August 31, 2017 at 11:27 AM

    I checked your account and it is subscribed to the Bronze plan. 

    Your account reached the Bronze plan form views monthly limit which is 10,000. To increase your form views, please upgrade your account to a higher plan. Here's a guide on how to upgrade your account: https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    For more information about form views, please check this link: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    For more information about Account Usage and Limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I have removed 1,000 form views to your account and re-activated it. If you're expecting more than 10,000 form views next month, we suggest you upgrade your account. 

    Thank you for your understanding.