How can I send a receipt to my customers?

  • Profile Image
    BRIGHTYOGIS
    Asked on September 05, 2017 at 12:54 PM

    Hello,

    We are currently receiving an email from JotForm titled "New submission: (form name)"

    This form Includes ==Payer Info==

    We would like this or a similar form sent to the submitter as a receipt.

    Can you help me do this?

    Thank you.

  • Profile Image
    Kevin_G
    Answered on September 05, 2017 at 01:20 PM

    It's indeed possible to achieve that with JotForm, you will only need too set up an email auto-responder which will include the submitted information as well as the payer info, this email can be customized and you could even handle the payer information. 

    This guide will help you adding the email to your form: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    This guide will help you getting the payment information: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    I hope this helps.