Is JotForm compliance with WCAG?: Web accessibility evaluation tool is throwing accessibility errors.

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    David Vosnacos 
    Asked on September 07, 2017 at 09:49 PM

    To whom it may concern,

    I am investigating whether your product is accessible for my client to use.  My client has staff with a vision impairment whom use screen reading software to access content on their computer.

    In checking your product using such screen reading software I found a number of issues and ask whether these can be resolved by yourselves.  Most of the issues relate to the absence of appropriate field or button labels which can make navigating a web page and its content difficult.  In my brief scan I came across this issue on the following pages:

    1. My Forms dashboard (see screenshot)

    2. Email field labels.

    3. Deleting fields - rubbish bin icon.

    I have additional screenshots I can forward you if required.

    Could you please advise whether (a) you require additional information and (b) when you can rectify these issues?  I am waiting on your feedback before I can discuss further with my client.

    I look forward to your response.

    Regards,

    David Vosnacos

    Access Consultant

    VisAbility

     

     

     

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    BDAVID
    Answered on September 07, 2017 at 10:56 PM

    I could not find any registered account under your email address "david.vosnacos@visability.com.au". Could you let us know what your username is? Also, the screenshots did not post to this thread, please open the link of this thread in your browser: https://www.jotform.com/answers/1242587 

    Then upload the screenshots to illustrate the issues you are referring to:

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    David Vosnacos 
    Answered on September 07, 2017 at 11:00 PM

    The test account was created with the username idnlspaam@gmail.com.  I've attached the error messages to this email.

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    David Vosnacos 
    Answered on September 07, 2017 at 11:01 PM

    I'm aware a number of people have already posted issues with WCAG 2.0 compliancy and my query relates to these also.

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    BDAVID
    Answered on September 07, 2017 at 11:26 PM

    Thanks for letting us know, I have forwarded this to our back-end team. You will be updated via this thread with more details.