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roylonotesAsked on March 4, 2024 at 3:41 AM
My upload space is 71.11 MB of 100 MB used now.
I'd like to know, if I delete the submissions in my inbox, will it reduce the upload amount? Like move 71.11 to 50 MB.
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Ibrar JotForm SupportReplied on March 4, 2024 at 4:50 AM
Hi Roy,
Thanks for using Jotform. Yes, that's right, you can delete & purged submissions and uploaded to free your allowed upload space. Let me walk you through it:
- Hover your mouse over the Form and click on the Submission to open the Submission Table.
- Choose the Entry or choose multiple entries you want to delete & select Delete in the top right corner.
- In the Confirmation Dialogue, choose Move to Trash.
Delete Entries from Trash
- Click on Three-dot icon & Choose Trashed Entries.
- Select the Entries and click on Delete Forever.
- In the Confirmation Dialogue, choose Delete.
Please note, submission submissions themselves don't take up much space, but the uploads associated with the submissions consume more space. Therefore, it's important to download both the submissions and uploads to your PC before deleting them from the Jotform tables. This guide will show you how to do that. We also have a guide about How to Delete Form Submission Data that you can check out.
Give it a try and let us know how it goes.
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roylonotesReplied on May 3, 2024 at 2:46 AM
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Jessica JotForm SupportReplied on May 3, 2024 at 2:51 AM
Hi Roy,
Thanks for reaching out to Jotform Support. To avoid confusion with the first question, we'll help your second question in a separate thread. Please refer to this thread, we'll help you there soon.
We appreciate your patience and understanding in this.
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roylonotesReplied on May 3, 2024 at 3:13 AM