Text on form not showing when submitted

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    cjguffey
    Asked on October 09, 2017 at 11:59 AM

    Why is the submitted form not displaying (or printing) one particular text area?

     

     

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    Jan
    Answered on October 09, 2017 at 01:20 PM

    May I what text area are you referring to? Also, where do you open the submission? Is it in the email notification or on the Submissions page?

    If possible, please provide a screenshot so that we can investigate the issue. Thank you.

    We will wait for your reply. Thank you.

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    cjguffey
    Answered on October 09, 2017 at 01:54 PM

    Nothing in this section is showing on the submissions page. 

    https://form.jotform.com/72555305984969

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    Jan
    Answered on October 09, 2017 at 04:26 PM

    Thank you for the clarification.

    Please enable the "Show Headers and Texts" on the Submissions page. Here's how:

    On the Submissions page, click the "Options" icon and then enable the "Show Headers and Texts" option. After that, click the "Options" icon again to save the changes.

    Complete guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF

    Hope that helps. Thank you.


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    cjguffey
    Answered on October 09, 2017 at 06:13 PM

    Thanks so much. That took care of the problem.