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cjguffeyAsked on October 9, 2017 at 11:59 AM
Why is the submitted form not displaying (or printing) one particular text area?
Page URL: https://form.jotform.com/72555305984969 -
JanReplied on October 9, 2017 at 1:20 PM
May I what text area are you referring to? Also, where do you open the submission? Is it in the email notification or on the Submissions page?
If possible, please provide a screenshot so that we can investigate the issue. Thank you.
We will wait for your reply. Thank you.
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cjguffeyReplied on October 9, 2017 at 1:54 PM
Nothing in this section is showing on the submissions page.
https://form.jotform.com/72555305984969
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JanReplied on October 9, 2017 at 4:26 PM
Thank you for the clarification.
Please enable the "Show Headers and Texts" on the Submissions page. Here's how:
On the Submissions page, click the "Options" icon and then enable the "Show Headers and Texts" option. After that, click the "Options" icon again to save the changes.
Complete guide: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF
Hope that helps. Thank you.
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cjguffeyReplied on October 9, 2017 at 6:13 PM
Thanks so much. That took care of the problem.