How can I check if an email notification has been sent?

  • tperonaRI
    Asked on October 10, 2017 at 2:24 PM

    Hi there,


    I was wondering is there a way to see what notification actually was sent to a specific email address after a submission has been submitted?  Please let me know.  Thanks so much!

  • Kevin Support Team Lead
    Replied on October 10, 2017 at 2:33 PM

    It's possible to check if emails are sending, please check this guide in order to know how to view your account email history: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    Also, in case you find an email as blocked/bounced, you could check if the address is in our bounce list and remove it, here is a guide that will help with that: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    I hope this helps. 

  • tperonaRI
    Replied on October 10, 2017 at 3:43 PM
    Got it! Thanks so much!
    ...